Diners scan, rate, and post to Google in seconds — you get the reviews, AI replies, orders and loyalty in one dashboard.
No card required · Live in under 10 minutes · Nothing for diners to install
How was your experience at Saffron House?
Your words shape what we do next
Feedback, public reviews, ordering and loyalty were four tools and four bills. Here they are one flow, starting from a sticker on the table.
Reply drafts that react to what the diner actually said — the dish, the wait, the staff member by name. Weekly insight digests, theme extraction, churn and risk signals, and fake-review detection. You approve every word before it posts.
Every diner gets a WhatsApp invite to post publicly, in their own words — whatever they rated. Never bought, never written for them.
Photo menu with veg / egg / non-veg filters. Several diners join one table with a four-digit OTP and share a single bill.
Orders land on the kitchen screen with a chime. Bills close at the table with your own taxes and charges, exported as PDF.
Your receptionist takes the order at the till, sends it to the kitchen, and one slip prints: the bill on top, a tear line, the token underneath. The customer keeps the token and collects against it. No table needed, and it is on Pro.
A discount you set, that diners opt into while they are still at the table — redeemed automatically on the next visit, never the current one. Your customer list stays yours, not an aggregator's.
Pull your existing reviews in and post replies back out, without ever leaving the dashboard.
Invite a manager, a cashier or the kitchen, and choose exactly what each of them can open. A waiter never sees the money; the kitchen sees only the kitchen. Change it or take it away at any time.
Some review tools quietly ask only your happy diners to post publicly and route everyone else to a private form instead. It's called review gating — Google began enforcing against it in April 2026, and the FTC's Consumer Review Rule covers the same conduct for anyone it doesn't.
A number you can't defend to Google is a number you eventually lose. Ours are numbers you keep. Full detail on what data we use.
Filter who gets asked to review by the score they're about to give. Promise a "guaranteed" boost. Looks great for a quarter — until Google notices, or a diner screenshots being steered away from a bad review.
Every diner sees the same offer, whatever they rated you. What changes is only what you see after — a bad visit reaches you fast and privately, so you can fix it before it's ever public.
Most tools make you pick one reply language from a dropdown. Ours reads what the diner actually typed — the language and the script — and answers in exactly that.
Someone types “khana bahut accha laga” in Roman letters, they get an answer in Roman letters. Not converted to Devanagari, not translated to English. Tamil stays Tamil. Arabic stays Arabic, right to left.
Name, address, logo, tables. Each table gets its own code — print it, stick it, done. No hardware, no installation visit, no contract.
They rate the meal, the service and the room in seconds, order another round, or call a waiter — all from the same code, in their own browser.
Everyone is invited to Google — and a poor rating lands in your dashboard the moment it is left, while they are still in the room. Put it right in person, reply with a drafted response, and watch the rating move.
Ratings, invites and takings on one screen — and the trend behind them, pulled out so you can actually read it.
Owners are not sitting at a desk. They are at the pass, on the floor, or at home on a Sunday wondering how last night went. All of it runs on a phone — the same ratings, the same takings, the same kitchen display.
Per restaurant, not per table, not per cover, not per user.
Prices in USD, billed securely by Razorpay. Cancel any time — your data stays exportable.
RatingEcho is software for restaurant owners. A diner scans a QR code on their table, rates their meal in about fifteen seconds, and is invited to post that rating as a public Google review. The owner sees every rating in one dashboard, replies to reviews with AI-drafted responses, runs a digital menu with table ordering, and offers loyalty rewards that bring diners back.
It is used by independent restaurants, cafés and cloud kitchens. There is nothing for diners to install — the QR code opens in their phone's browser.
RatingEcho is built by Himanshu Tiwary, its founder, who also writes the guides for restaurant owners published here. Questions reach him directly at help@ratingecho.com.
Connecting a Google Business Profile is optional. Feedback capture, review invites, ordering and loyalty all work without it.
When an owner does connect, RatingEcho requests permission to read the reviews on their own Business Profile listing and post replies to those reviews — so reviews can be answered from the dashboard instead of from Google's interface.
It requests nothing else: no access to Google Ads, billing, contacts, mail, or any other Google service, and no access to any listing the owner does not manage. The connection can be removed at any time from Settings.
RatingEcho is used by restaurant owners. Here is exactly what it collects, why, and what it never does with it.
When you sign in with Google we receive your name, email address and profile picture. They identify your account and let us email you about your restaurant. Nothing else from your Google account is read.
Optional. If you connect it, RatingEcho reads the reviews on your own listing and posts replies you approve — so you can answer reviews here instead of on Google. That is the only scope requested.
We never gate reviews — nobody is filtered out of reviewing you because of the score they gave. We do not sell or rent your data, do not use it for advertising, and do not access Google Ads, billing, contacts, mail, files, or any listing you do not manage. You can disconnect Google at any time from Settings.
Full detail in our Privacy Policy and Terms of Service. Questions: help@ratingecho.com
No. The QR code opens in the phone's browser. There is no app to download, no account to create, and no login — they rate and are done in under fifteen seconds.
No. RatingEcho never writes, buys, or filters reviews. It invites real diners who actually ate with you to share their honest opinion on Google — every review is their own words, whether glowing or critical.
You see their feedback the moment they leave it, so you can respond and make it right — often before they have left the table. They are free to post a public review too; RatingEcho never blocks anyone from reviewing.
Yes. Invite them by Google account and pick what each person can open — billing, the kitchen display, the menu, and so on — as view-only or full access. Anything you do not give them is simply not in their menu. You can pause or remove someone at any time, and it takes effect the moment they next load a page.
Most venues are live in under ten minutes: add your restaurant details, print a table QR, and you are collecting feedback. The menu, ordering and Google Business connection can be added later, whenever you need them.
Not to start. Feedback capture and loyalty work without one. You only need it when you want review invites to point at your Google listing and replies to post back automatically.
Only your Business Profile's reviews. Connecting grants permission to read reviews on your listing and post replies to them — nothing else in your Google account, no billing, no ads, no other data. It's entirely optional: feedback capture, review invites and loyalty all work without connecting, and you can disconnect at any time from Settings.
Whichever language your diner wrote in — it detects the language and the script automatically, with no list to configure. A review typed in romanised Hinglish is answered in romanised Hinglish, not converted to Devanagari; Tamil stays Tamil, Arabic stays Arabic. You can override it to always reply in one language, and you always see the draft before anything is published.
Yes. One diner starts the table and shares a four-digit OTP; everyone else joins the same session. Orders combine into one bill instead of four separate ones.
Basic is free and covers feedback capture, review invites and loyalty. Pro adds the AI toolkit. Pro+ adds the operations suite — digital menu, table ordering, kitchen display, billing and analytics.
The questions that come up before anyone buys anything — asking for reviews without breaking Google's rules, replying to a bad one, and what a QR menu actually changes on a busy Saturday.
Why good restaurants get so few reviews, when to ask, and the one sequencing mistake that gets Business Profiles penalised.
Read the guideA four-part structure for replies that don't read as copy-pasted, worked examples, and the offer that quietly breaks Google's policy.
Read the guideAlmost every one-star review describes something that was fixable at the table. Catching it during service instead of reading about it on Sunday.
Read the guideUpdate speed, cost, accessibility — and the situations where a printed menu is still the better call.
Read the guideWhat self-ordering does to service time and ticket errors, the shared-tab problem, and what happens when the wifi drops mid-service.
Read the guideWhy punch cards fail, how to price a reward without giving away margin you needed, and the offer that breaks Google's rules.
Read the guideThe 5% vs 18% split, the fields a bill legally needs, and the five mistakes that turn a bill into a problem at assessment.
Read the guideEvery guide in one place.
BrowsePut a QR on the table tonight. Be reading real feedback by tomorrow's lunch service.
Every rating, amplified.
Capture every diner's opinion at the table, invite them to share it as a public Google review, and respond with AI-drafted replies and loyalty rewards. Feedback, reviews, ordering and loyalty in one place — built for independent restaurants, cafés and cloud kitchens.
Basic is free during our launch period and covers feedback capture, review invites and loyalty — no card required, and no end date announced yet. Pro adds the AI toolkit: reply drafts, review polishing, weekly insights and risk routing. Pro+ adds the operations suite: digital menu, table ordering, kitchen display, billing, Google Business Profile sync and analytics.
No. The QR code opens in the phone's browser. There is no app to download, no account to create, and no login.
No. RatingEcho never writes or buys reviews. It asks real diners who really ate with you, and only invites them to post publicly if they were genuinely happy. Everything a customer posts is their own words.
Ratings below your threshold never get a public review invite. They land in your dashboard privately, so you hear about the cold soup before the internet does.
Not to start. Feedback capture and loyalty work without one. You need it when you want review invites to point at your Google listing.
Only your Business Profile's reviews. Connecting grants permission to read reviews on your listing and post replies to them — nothing else in your Google account, no billing, no ads, no other data. It's entirely optional, and you can disconnect at any time from Settings.
Basic is free and covers feedback capture, review invites and loyalty. Pro adds the AI toolkit. Pro+ adds the operations suite.
Email help@ratingecho.com. We typically reply within one business day. See our Privacy Policy and Terms of Service.