Guides for restaurant owners
Reviews, menus and reputation, written for people running a service rather than a marketing department.
All guides
Google reviews
How to get more Google reviews for your restaurant
Two hundred covers and four reviews is normal, not a failure. Why that happens, when to ask so people actually follow through, and the shortcut that gets Business Profiles suspended.
7 min read ReputationHow to reduce negative reviews without blocking anyone
Read your last ten one-star reviews. Almost all of them describe something a manager could have fixed in ninety seconds, if anyone had known in time.
6 min read Digital menusQR code menu vs printed menu
A straight comparison of update speed, cost, ordering and accessibility, including the four situations where a printed menu is still the better call.
6 min read